Tmall Global Pre-sale Business Management Rules 1
Chapter 1 General Overview
Article 1 [Purpose and Basis] These Management Rules are issued in accordance with Tmall Global’s “User Services Agreement”, “Service Terms” and other related rules and agreements, for the purpose of promoting an open, transparent, sharing, responsible new business culture, protecting the legal rights and interests of Tmall Global Pre-sale Users, and to safeguard the normal business order of Tmall Global’s Pre-sale activities.
Article 2 [The scope of application] These rules apply to all Tmall Global Pre-sale Users.
Chapter 2 Definition
Article 3 The Tmall Global Pre-sale Model: refers to a sales model where a Merchant supplies a goods or services program using pre-sale tools provided by Tmall Global or its affiliated companies, to combine customer orders, and supply goods and/or services to customers in accordance with their prior agreement.
Article 4 Tmall Global Pre-sale Tools: refer to system products and tools provided by Tmall Globalin order to support Merchants in carrying out sales using the Tmall Global Pre-sale Model. According to the relationship change between the price and number of people ordering and purchasing Tmall Global Pre-sale iItems, as well as the transaction payment method, pre-sale tools are divided into First Stage, Third Stage and Full Order.
First Stage: Tmall Global Pre-sale Items are sold at a fixed price regardless of any changes in the number of people purchasing the items. Transaction payments consists of two phases: “immediate deposit” and “balance due after the end of pre-sale”.
Third Stage: the price of the Tmall Global Pre-sale Item is not fixed, and depending on how many people purchase the item and divided into three stages, the sales price decided based on the final number of people purchasing the item. Transaction payments consist of two phases: “immediate deposit” and “balance due after the end of pre-sale”.
Full Order: Tmall Global Pre-sale Items are sold at a fixed price. Buyers must make a one-time payment for the item in full, a certain amount of within such payment will constitute the Deposit.
Article 5 Tmall Global Pre-sale Items: refer to goods or services that are listed by Tmall GlobalMerchants using Tmall Global Pre-sale Tools.
When using First Stage or Third Stage pre-sale tools, the Tmall Global Pre-sale Item description page must include the pre-sale price, Deposit and delivery time details . Transaction payments consist of two phases: “immediate deposit” and “balance due after the end of pre-sale”;
When using Full Order pre-sale tools, the Tmall Global Pre-sale Item description page just include the pre-sale price, Deposit and delivery time details. Transaction payments must be made as a one-time payment in full.
Goods that merely display the words “pre-sale” in its title or page but does not use the Tmall Global Pre-sale Tools are not considered as Tmall Global Pre-sale Items.
Article 6 Tmall Global Pre-sale Users: refer to specific Merchants and Buyers.
Specific Merchants: refer to Tmall Global merchants that sell Tmall Global Pre-sale Items usingTmall Global Pre-sale Tools according to the Tmall Global Pre-sale Model;
Specific Buyers: refer to customers that purchase Tmall Global Pre-sale Items.
Article 7 Tmall Global Pre-sale Item Price: refers to the sales price of the Tmall Global Pre-sale Item.
When using First Stage or Third Stage pre-sale tools, the Tmall Global Pre-sale Item Price will consist of two payments: Deposit and balance due, and the Tmall Global Pre-sale Item Prices will be divided into two formats: First Stage and Third Stage.
When using Full Order pre-sale tools, Tmall Global Pre-sale Item Prices will be the full price of the item, a certain amount of which will constitute the Deposit.
Article 8 Deposit: refers to a certain amount of money the Buyer, when purchasing a Tmall GlobalPre-sale Item, pays in advance for securing the Tmall Global Pre-sale Item and determining purchase quotas. Buyers must pay the Deposit within thirty (30) minutes of ordering the goods.
Article 9 Balance Due: refers to the corresponding amount of money that a Buyer must pay after deducting the Deposit from the Tmall Global Pre-sale Item Price.
Chapter 3 Conditions for Joining Pre-Sale Activities
Article 10 [Conditions for Tmall Global Pre-sale Merchants / Items] Merchants / Items applying to join Tmall Global Pre-sale activities must simultaneously fulfill the following conditions and pass all corresponding category verifications. Tmall Global does not undertake that all items fulfilling the following conditions will all pass verification:
1、Comply with the basic requirements of Tmall Global Pre-sale Merchants and Items, for details please refer to the Pre-sale authorization standards of Pre-sale Merchants / Items of various industries.
2、The product registration information must be accurate and true, the item’s title, photos and descriptions etc. must comply with the requirements of Tmall Global.
Chapter 4 Business Operations
Article 11 [Purchase Restrictions Management] Tmall Global Pre-sale Merchants may set purchase restrictions on single customer ID when posting items.
Article 12 [Deposit Management]
(1) Deposit amount management:
The Deposit amount must be an integer less than or equal to twenty percent (20%) of the Tmall Global Pre-sale Item Price (i.e. the lowest price of Full Amount /First Stage / Third Stage). At the same time, where the Tmall Global Pre-sale Item Price is less than 500RMB, the Deposit amount should be greater or equal to 10RMB, i.e. the Deposit amount must be an integer between 10 RMB (included) and 100 RMB (not included); where the Tmall Global Pre-sale Item Price is greater or equal to 500 RMB, the Deposit amount should be greater or equal to 99RMB, i.e. the Deposit amount should be an integer between 99RMB (included) and twenty percent (20%) of the Tmall Global Pre-sale Item Price (not included).
2、Deposit payment process:
A Buyer must successfully pay the Deposit within thirty (30) minutes ofplacing an order for the item, otherwise the system will automatically shut down the order and cancel the transaction. Transaction timeout period for other processes will follow the relevant provisions of the “Tmall Global Rules”.